4708 w. 103rd street Oak, Lawn 60453

Hey Dolls! Let's jump into the proper way to measure your waistlines to choose YOUR size shaper. First, you will need to measure your waist! Please use a measuring tape to obtain your waist measurement in inches: (Walmart or your local craft store should have some for purchase!) Start the tape where your belly button is and take it around your waist until the tape meets back at the front. The number shown where the tape meets at is your waistline! Don't fight the chart, the chart has been tested!  We offer sizes XS - 9X! So that you can best enjoy our product, Do Not Guess Your Size! The sizes of the shapers are not to be compared or matched with your size in clothing/apparel items. 
What If your waist measurement is borderline between 2 sizes shown on our size chart?

(For ex. Your Waist = 38 in. ; Our Size Chart = 2x & 3x)

For tighter compression: choose 2x ; For a comfortable fit: choose 3x

If you have any additional questions, please do not hesitate to reach out! We know you are excited to receive your trainer, but sizing yourself is a crucial step! It's the most the most important part! We only want to provide you with a great product, but the entire process will be longer with exchanges if you get the wrong size. (Refunds not offered). 

Please see our "Sugar Kookie Shaper" product in "Shop Kollection." section, The size chart is listed with the photos & description.

Please see our "Sugar Kookie Shaper" or "Sugar Kookie sweat belt" products in "Shop Kollection." section, The size chart is listed with the photos & description. 

If you are having issues placing an order or your form of payment is being denied please try contacting your Bank, or Credit Card Company for more information.

If you have received a error message from our website other than declined payment please contact us at thekookiekollection@gmail.com Let us know how we can help!

Once your order is paid for and confirmed, no changes can be made. If you would like to try and make a last minute change, we may be able to assist you if your product has not yet been shipped off. Please email us as soon as possible at: thekookiekollection@gmail.com with the changes that you would like to make to your order. Include your order number, and complete name as details on what changes you would like to make to the order. Please note that we may not always be able to make changes to an existing order. If the order has been processed and shipped, but we will do our best to assist you.

If you are using a promo code that requires a minimum purchase, please confirm that your order total at the time of checkout meets the minimum order requirements.

Make sure your promo code is for the product you're purchasing.

The promo code may be expired.

You may only apply one promo code per order!

Do Not Iron.

Do not machine wash.

Do not put in the dryer.

Clean:
Use a empty spray bottle, with a mild detergent and water mix. Spray your shaper with the mix and clean with a clean towel or sponge.
Rinse with water with another clean towel or sponge and let your belt air dry.

Quick tip : Hang it over a hanger to dry :)

We Do Not Recommend Exceeding 6 Hours Per Day Wearing The Shaper

Please Expect A Tight Fit Upon First "Try On" It Must Be Broken In

After A Few Days Your Body Will Adjust To It And You Will Be Enjoying Your New Shaper In No Time!

A small percentage of customers may be required to verify their order, due to an increasing rate of credit card fraud. The Kookie Kollection takes extra measures to ensure consumer safety. 

Why might this happen?\

On example could be: If you entered a different shipping or billing address other than what you have registered with your credit card or bank card you may be asked to verify your order and provide additional billing address verification before your order ships. (There are also other reasons this may occur!)

You may receive a phone call or an email from thekookiekollection@gmail.com requesting information from you in order to verify that this order was legitimate. 

Failure to respond to us via email or answer our calls within 48 hours of your purchase will result in a 100% cancellation and refund of your order. We are NOT responsible for any liabilities or fees on your end attached to the cancelled order.