Shipping and Delivery

Shipping- We offer low price flat rate shipping. It's priority mail as well because our customers deserve the best! Shipping & Delivery can take anywhere between 1 - 5 business days from ordering! (Effects of Covid- 19 + Holiday season may create longer delays by the post office).

*Please Note-A temporary processing hold may be placed on orders with differing billing and shipping addresses. Once the checkout process is complete, processing time begins and refunds and cancellations cannot be permitted. Once your item has been processed for shipping, you will receive your USPS tracking number. Please add your cell phone information and/or email address at the end of your checkout to get real time tracking!
Delivery - We are not responsible for any lost or stolen packages due to shipping carrier. If you have a delivery issue with your package please contact: www.usps.com with your tracking and contact information! 
Further Questions? Please email us at shop@thekookiekollection.com
Additional Precautions
We are taking additional precautions due to concerns about the novel coronavirus (COVID-19). The cleanliness of our products remains a top priority for us now, more than ever. We are closely monitoring the situation and following guidance from public health officials and government agencies. In addition to our regular cleaning procedures, we are adding increased sanitation measures to our corporate office and warehouse. We understand that this situation is a concern for us all. Our customers, employees, and their family’s health are a top priority for our company. As circumstances continue to change, our goal is, and will continue to be, providing safe and clean products for all of our customers.